Horizontal Digital retains Global Summit Status with Salesforce

Minneapolis, March 20th, 2025 – Horizontal Digital has once again secured Salesforce Summit Partner status—the highest and most prestigious designation in Salesforce’s Consulting Partner Program. This elite recognition reaffirms Horizontal Digital’s unmatched expertise in delivering cutting-edge, AI & data-driven solutions that empower businesses and drive customer success at scale.

Salesforce evaluates consulting partners based on stringent criteria, including customer satisfaction, technical expertise, and ecosystem influence. By retaining Summit-tier status, Horizontal Digital underscores its commitment to helping brands maximize their Salesforce investments and accelerate digital transformation.

Horizontal Digital’s expertise spans industries such as financial services, healthcare, retail, and travel & hospitality, delivering customer-centric strategies that integrate seamlessly with Salesforce’s cutting-edge technologies. Additionally, with Horizontal Digital’s strong presence in Saudi Arabia, this recognition comes at a pivotal moment, as Salesforce has recently announced significant investments in the Kingdom. With an established office, pre-existing clients, and deep expertise in the Kingdom, Horizontal Digital is uniquely positioned to support organizations looking to capitalize on this expansion and drive transformative digital experiences.

"Our ongoing Summit partnership reflects our deep alignment with Salesforce’s vision for digital transformation. We remain committed to driving innovation, delivering better experiences and driving efficiencies or our clients, empowering them to achieve new heights of success", said George Smith, EMEA Managing Director at Horizontal Digital.

With Agentforce being a key product focus for Salesforce, Horizontal Digital has lead the way in Agentforce adoption, recognizing its transformative impact on sales and service operations. With deep technical expertise, Horizontal has integrated Agentforce’s AI-driven automation, intelligent workflows, and real-time data insights into enterprise solutions, enhancing efficiency and productivity across industries.

Horizontal Digital’s commitment to technical excellence and seamless implementation ensures that brands in the region can fully leverage Agentforce’s capabilities, maximizing adoption and delivering superior digital experiences. As Horizontal Digital continues to push boundaries in customer experience and enterprise technology, this recognition reinforces its standing as a trusted Salesforce partner, dedicated to shaping the future of digital engagement.

About Horizontal Digital