Order Cloud

Consumers’ expectation for finding exactly what they’re looking for- right now - has never been higher. But if your experience isn’t meeting that expectation, your customers will have no hesitation in going elsewhere to fulfill their needs. In fact, after an unsuccessful search, 76% consumers reported it resulted in a lost sale. However, if your experience delivers a quality search function, 99% are likely to return. ​

At Horizontal, we understand the finicky nature of users, which is why we believe in putting people at the center of everything we do – including leveraging the capabilities of Sitecore Search to support consumer demands of findability. Fusing Search’s predictive algorithms with our approach to content strategy. ​

Strategy

• Content audit & gap analysis
• Content strategy & marketing
• Content structure, tagging, metadata and indexing

Design & Implementation

• Integration
•  UI and search results interface design
• Predictive search results algorithm