Leaping into Vision 2030: Driving AI innovation fueled by Salesforce’s investment into Saudi Arabia

Showcasing Innovation and Building Connections: Horizontal Digital Joins LEAP 2025 Amid Salesforce's New Riyadh HQ Announcement

Riyadh, Saudi Arabia, January 22, 2025  — Horizontal Digital, a Salesforce Summit Partner and official Agentforce implementation partner, is proud to announce its presence and participation at LEAP 2025 in Riyadh – the leading technology event in Saudi Arabia. This comes at a pivotal moment as Salesforce announces the establishment of its new regional headquarters in Riyadh, starting in 2025, signifying the growing importance of Saudi Arabia as a hub for digital innovation.

Since establishing a presence in the region two years ago, Horizontal Digital has partnered with leading brands across industries to accelerate their digital transformation journeys, aligning with the Kingdom’s Vision 2030. By leveraging the capabilities of Salesforce, Horizontal has delivered personalized customer experiences, streamlined operations, and fostered innovation for its clients.

“The announcement of Salesforce’s new regional headquarters in Riyadh is a game-changer for the region,” said George Smith, EMEA Regional Managing Director at Horizontal Digital. “As a committed partner to the Kingdom’s Vision 2030, we are thrilled to see this investment in Saudi Arabia’s digital future. At Horizontal, we understand the unique mindset of customers in the Kingdom—one that values personalized experiences, trust, and cutting-edge technology. By combining the power of AI-driven insights and human-centric agent solutions, we help organizations deliver seamless customer journeys that truly resonate.”

Horizontal Digital’s expertise in blending creativity with human empathy enables clients to meet the evolving expectations of customers in Saudi Arabia. The Kingdom’s progressive embrace of AI and automation, alongside its deeply rooted culture of personalized service, positions businesses to redefine customer engagement—a transformation Horizontal is uniquely equipped to deliver.

LEAP 2025 will provide an incredible platform to meet and network with the brightest minds and most innovative organizations in the region. Horizontal Digital’s team of experts will be on hand to connect with attendees, share insights, and exchange ideas about the future of customer experience, AI, and the road to Vision 2030.

For more information or to connect with the Horizontal Digital team at LEAP 2025, visit www.horizontaldigital.com.

 

About Horizontal Digital

Horizontal Digital is an experience-forward consultancy that builds exceptional website, mobile, ecommerce, and portal experiences that meet customers with the right message at the right moment. We deliver on this promise by fusing every digital touchpoint with customer data from sales, service, ecommerce, and marketing programs we design and implement. These connected experiences create and continue conversations for customers across all departments and channels — empowering organizations to build stronger relationships with them in the process. Our unwavering focus on delivering meaningful digital experiences at every touchpoint has allowed us to successfully solve complex challenges for some of the world’s most recognizable brands.